What Can't I Sell on Lazada?

Getting Started Jul 13, 2022

There are a number of products that you cannot sell on Lazada, fortunately Lazada has given a detailed list of the prohibited items.

Obviously, if it is illegal under the law where you reside/operate from, you cannot sell it on the platform. By extension of this very fact it means relevant products unregistered with the Food and Drug Administration (FDA) are disallowed on the platform.

If you wind up with a prohibited product on your storefront, it may result in removal of your product listing and/or issuance of non-compliance points. If you accumulate more than 48 non-compliance points your account may get deactivated, under the discretion of Lazada.

Under the Data Insight tab, click on Account Health to see if you have accumulated any violations.

The following list contains some of the items that cannot be sold on the platform as well as the penalty received for putting up such a listing.

Offense

Description

Obscenity

There are a lot of products that may be considered obscene so it is best to follow the obscenity guidelines here https://university.lazada.com.ph/mod/page/view.php?spm=a2oa0.tutorial.0.0.401c5c17bYDjX3&id=603 The general guide here is do not show private parts or their outlines.  

Adult materials 

The caveat to this is, the products that are legal under the law are allowed to be sold but sellers must explicitly state within the listing that the product is only to be sold to individuals above the age of 18.

I.e. Adult video games,services, sex dolls, child pornography, sex toys & dolls

Weapons

All bladed instruments except kitchen knives, swiss army knives & craft knives. All other prohibited weapons click below for a detailed list. Prohibited and Controlled Products | Lazada Seller Center

Firearms, munitions, Military ordinance and heavy weapons

Any and all dangerous military/police equipment i.e. RPG’s rifles machine guns, bombs etc.


Human parts/remains & protected fauna & flora

Items include but are not limited to organs, bones, blood, sperm, eggs 


Animals; parts, pelts, skins, organs, teeth, claws, shells bones as well as any and all endangered species.

Precious metals 

All are disallowed except on jewelry, bullions and plated items. Currencies 

Tobacco & Alcohol

The caveat to this is, the products that are legal under the law are allowed to be sold but sellers must explicitly state within the listing that the product is only to be sold to individuals above the age of 18.

Products must also be within FDA ranges for both tobacco and alcohol

Illicit drugs, Precursors & paraphernalia

All illicit drugs and paraphernalia, marijuanna/cannabis, opium, poppy seeds and all other natural drugs. The list also includes steroids, synthetic drugs


Flammable, Explosive & hazardous chemicals

Radioactive substances, ozone depleting substances, explosive/flammable chemicals, restricted fireworks & firecrackers & toxic pesticides


Medical devices & drugs

Needles, microneedling devices, dermarollers, laser tattoo removal machine(requires license)  surgical, patient caring, medical imaging equipment.

Gvt, Law Enforcement & military issued items 

Police/military attire & equipment

Mystery boxes/pouches, surprise box

Mystery boxes and other related products are not allowed to be sold on Lazada. Sellers who upload such a product and are repeat offenders may be investigated during which time they may experience payment hold out, if guilty, seller balance will be permanently withheld 

We have tried to cover what we can here in this article but as you may know, laws are different in different countries, so here's a resource for you to find the relevant Lazada rules in regards to your country of operation.

🇵🇭 Lazada Philippines

Prohibited and Controlled Products | Lazada Seller Center

🇹🇭 Lazada Thailand

Prohibited & Controlled Products Policy | Lazada Seller Center

🇸🇬 Lazada Singapore

Help Center | Lazada Seller Policies | Lazada SG | Lazada Seller Center

🇲🇾 Lazada Malaysia

Help Center | Lazada Seller Policies | Lazada MY | Lazada Seller Center

🇮🇩 Lazada Indonesia

Prohibited and Controlled Products | Lazada Seller Center

🇻🇳 Lazada Vietnam

Prohibited and Controlled Products | Lazada Seller Center

Vietnam and Indonesia use the same Rules when it comes to prohibited items.

Our friendly store managers will be in touch with you very soon!

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Sanjani Shah

I run on coffee, stories and sarcasm. I take care of everything content for Leap!